Barbara Jean Saunders, 01/22/2021

I have never experienced such wonderful service for a car repair!! We chose 804 because my neighbor raved about their service, and she was right. We went in thinking we needed a heater core. I was quoted $1800 by the Toyota dealer, but 804 gave me a quote of $1200-1300, and he would confirm the problem once he took a look. We thought the symptoms indicated that was the problem. A few days later we received a call from 804 that it wasn’t the problem at all. The only thing he saw was some oil leakage under the hood, and to repair that problem it would be around $200. Needless to said we were relieved, but more amazed at the honesty of this outfit!!!!! I would have had the repair done and paid out the nose at the dealers. We will never take our car anywhere else for repair. I have a 2007 Highlander, with 110,000 miles, so we’re were planning on keeping this old girl running as long as possible. Thank you Keith for your honesty and good old fashioned customer service!!! Your a rare breed?